We would like to manage your enquiry as quickly as possible so that we can effectively provide you with the care and treatment you need.

If you need to see a clinician for medical advice or treatment please contact us online via Accurx (patient triage) or by telephone (Monday to Friday between 8am and 6.30pm.

For all other non-health related enquiries relating to COVID-19 (eg. social distancing, lockdown restrictions, furlough etc.) please contact the Citizens Advice Bureau by filling in a form available on their website or by telephone (Monday to Friday between 9am and 4.30pm):

Citizens Advice Leicester

Tel: 0300 3301025

Saffron Health
509 Saffron Lane,
Monday 27th May 2024

Monday 26th August 2024

Wednesday 25th December 2024

Thursday 26th December 2024

The practice will be closed on the third Wednesday of every month for staff training. This will mean the practice will be closed from 1pm-6.30pm on that particular Wednesday. Our upcoming dates are:

Wednesday 19th June 2024

Wednesday 10th July 2024

Wednesday 18th September 2024

Wednesday 16th October 2024

Wednesday 20th November 2024

Wednesday 15th January 2025

If you need medical help while we are closed there are many services in place to treat people who urgently need healthcare, but it isn’t a serious or life threatening emergency.

If you are unsure of the service you need, or need immediate medical advice you should call NHS 111. They can give you advice and if you need to speak directly to a health care professional then they are available on the other end of the phone, whatever the time of day or night.

Walk in services are also available at Loughborough Urgent Care Centre. If you do need to go to the emergency department, please think about if you can manage to get there using your own transport, or a taxi. Ambulances in the area will always priorities the most serious cases first, so if your condition is not serious or life threatening and its safe to do so, we would recommend seeing if you can get family or friends to help you get to the emergency department. If you’re not sure, ring NHS 111 and they will advise you.

Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 7:30 am to 8:00 pm
Wednesday 8:00 am to 6:30 pm
Thursday 7:30 am to 8:00 pm
Friday 8:00 am to 6:30 pm
Saturday Closed
Sunday Closed
Quote / Testimonial:

Please note the surgery is open from 7.30am on some days for appointments that have been booked in advance, however the phone lines open up every day at 8.00am until 6.30pm.

AccuRx: Contact us online!

When we are Closed

Non-urgent advice: Out of Hours

When our surgery is closed call 0116 244 0888. There will be an answerphone message giving information and will put you through directly to the out of hours service.

All other times please call the 111 Service – just dial 111 when it is not an emergency – visit for more information

Remember, there are other services – visit the Choose Better website for more information

Non-urgent advice: Out of Hours Hub

There is also an out of hours hub you can use to see a GP for anything urgent when you are unable to get an appointment with us. The out of hours hub run from 3 different surgeries in Leicester. There is one that runs from 509 Saffron Lane. To book an appointment please phone 111. The Hub is open from 6.30pm – 10.00pm on weekdays.